Bo-Gi.by

For all these of you who have by no means worked with them, recruitment agencies are a fantastic mystery. What do they really do? Are they any good? What are they to start with? Corporations? NGOs? Employers? Governmental organizations? So many questions... So let's clear the air a bit.

Initially, recruitment businesses are corporations - basic and ordinary companies which have staff, that pay taxes and that make profit (or at least try to because the niche could be very difficult and competitive). On the market there are just a few global high rollers which are current in a number of international locations (like Lugera & Makler, Adecco, Trenkwalder), a couple of small companies that specialize on a distinct segment, are good at it and actually make profit (like SAP recruitment) and several other others which try to survive (however many of the occasions don't).

A recruitment agency covers primarily fundamental activities: helps candidates find a job and helps other firms find good candidates for the open positions they have. So they're a mediator on the market between candidates that search for jobs and companies that search for candidates. Most companies (I take advantage of "most" because all of those we've worked with did it, however I can't bet that every one on this planet are in the same situation) offer principally free providers to candidates and get paid by firms only.

To a candidate, a recruitment company provides the next services (basic services are free):

- Receiving their resume and inserting it in a database which helps seek for candidates with a sure skill; for agencies operating on the same market, competition is big because they end up ultimately with an identical database, so profitable the shopper gets more durable; also, small inexperienced companies cannot compete with giant ones which already have an enormous list of candidates that they can search in minutes;
- Serving to the candidates build a professional resume (generally paid service);
- Assessing the candidate's skills by applying tests (IT, language, professional psychological tests) or during interviews;
- Offering improvement ideas (sometimes paid service) and providing to incorporate them in training or coaching classes (additionally principally paid service);
- Sending the candidate's resume to employers who've open positions, according to required skills (free service largely);
- Offering the candidate feedback in case of rejection or mediating the wage providing process (mostly free service).

To an organization, a recruitment agency gives the following services:

- Search resumes in their database;
- Post ads on suitable recruitment channels;
- Interview and test candidates;
- Propose the most effective candidates for the available positions;
- Change candidates without spending a dime if candidate leaves or is being fired (on candidate's fault) within a certain time limit (three-6 and even more months relying on position);

How does the hiring process work?

1. The consumer of the recruitment company opens a position and affords it to one or a number of recruitment businesses, relying on inner necessities, policies or depending on the signed contract between the 2 parties;
2. The client may be required to pay an advance fee (used for posting ads or for initial time spent on interviews). Charge is just not returned. Relying on initial agreement, this price could also be skipped and a remaining success charge paid instead (only if company manages to fill the position with the suitable candidate);
3. Agency posts ads, selects resumes, interviews candidates;
4. Agency provides a remaining list of top candidates to the client;
5. Consumer interviews final candidates and presents one or a number of;
6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If a number of companies work on the identical position, the first one to fill it gets the money. The rest just waste time.

A recruitment agency works just like every other company. It is a service provider. Its workers are recruiters (the people who do the actual recruitment and choice), sales people (who seek for purchasers and sign contracts - generally in small agencies sales persons are additionally recruiters) and assist individuals (like finance people, building upkeep, drivers, any other inner position obligatory for an organization to work effectively).

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